Shipping: We only ship within the Continental US at this time excluding items with Shop Now Button
Returns: Contact Momz 'N' Totz Zone at firstname.lastname@example.org within 5 days of receipt for return authorization. Unauthorized returns will not be accepted. If you are refusing a shipment you will still need a return authorization number.
Customized items are not eligible for returns/refunds. This includes and not limited to crocheted or knitted items.
Products and packaging that has been opened, assembled or modified in any way are ineligible for return. We will contact our suppliers and returns would be based on suppliers returns policy as well as the above.